China UnionPay: An in-depth guide

China UnionPay Co. Ltd. – commonly referred to as China UnionPay (CUP) or UnionPay – is a major player in the bank card services industry. Based in Shanghai, the state-owned UnionPay provides a range of financial services, with a focus on card-based payment solutions. Its offerings include various types of cards, including prepaid, commercial, themed, premium, debit and credit cards. It also provides payment solutions including online and mobile payments, mobile point-of-sale (mPOS), integrated circuit (IC) cards and a cross-border business-to-business (B2B) platform. UnionPay also offers services such as cross-border remittances, merchant services, emergency support solutions, global assistance, tax refund, VIP lounges, global travel services and express services for China visa applications.

UnionPay has established a significant market presence in Asia and Oceania, Europe, America and Africa, serving customers and businesses through its branch offices and online portals. UnionPay has 45% of the global market for card spending, surpassing Visa and Mastercard – a notable achievement for a business that, one decade ago, had only a negligible share of the global market. UnionPay's success can be attributed in part to its initiatives and partnerships.

In the United States, UnionPay is gaining acceptance among businesses. The network has been setting up agreements with processors and merchant acquirers. A key development in its expansion has been a partnership with Discover Financial Services, which allows UnionPay cardholders to make purchases at businesses that accept Discover in the US and China. UnionPay personal identification number (PIN) debit cards are also accepted in the US via the Discover-owned Pulse network.

However, the business faces challenges and competition, particularly in markets where other payment service providers (PSPs) are well established. Its success in new markets, including the US, is a gradual process and involves overcoming regulatory and market-specific hurdles.

Below, we'll examine what businesses need to know to potentially integrate UnionPay as part of their payments system. If you're thinking about accepting UnionPay as a payment method, here's what you should understand, plan for and think about.

What's in this article?

Where is China UnionPay used?

UnionPay's usage reflects its strategies in different markets. In China, its dominance is boosted by government ownership and the sheer size of the market. Globally, its focus on developing economies has aided its expansion. In more established markets such as the US and Europe, partnerships and compliance with local regulations are key to its growth. Here's a closer look at how UnionPay works in different markets:

China

In its home market, UnionPay accounted for 93% of payment card spending in 2019, according to a report from RBR. This dominance is also supported by the Chinese government's financial inclusion initiatives. Despite strong competition from domestic digital payment platforms such as Alipay and WeChat Pay, UnionPay's standing remains strong.

Here are some additional statistics that highlight UnionPay's dominance:

Globally

Beyond China, UnionPay has made large strides, reporting over 200 million cards in circulation outside the Chinese mainland. This growth can largely be attributed to a push in developing countries, where governments are encouraging people to enter the banking system. However, it's important to note that outside China, UnionPay's spending market share drops significantly to about 1%. This indicates that its global expansion relies heavily on its strong home market base. Here's a closer look at its global use:

Asia

In contrast to its measured entry into the US and Europe, UnionPay has experienced wider acceptance in Asia. Here's how UnionPay works across the continent:

Widespread acceptance

Partnerships

Innovation driving growth

Challenges and opportunities

Who uses China UnionPay?

UnionPay's customers span various customer segments, businesses and use cases. Here's a detailed look at who uses UnionPay:

Customer segments

Businesses

Use cases

How China UnionPay works

For customers

For businesses

Functionalities and features

UnionPay in China

Some UnionPay security features are specific to China and its government and regulatory environment. UnionPay is a state-owned enterprise in China, which means that it operates under the direct influence and oversight of the government. This has several implications for security:

However, it's important to note that this environment also raises concerns:

Benefits of accepting China UnionPay

Accepting UnionPay as a payment method offers several business benefits, especially in catering to Chinese customers. Here are some key advantages:

Attract a growing Chinese clientele

Streamline cross-border trade and payments

China UnionPay security measures

UnionPay uses a comprehensive range of technology and features to protect customer data and transactions. It's one of the most used payment systems in the world, and its security standards reflect the importance of that widespread use. Here's a breakdown of some key security measures:

Card security

Network security

Accepting China UnionPay as a payment method

Here's an overview of the requirements and startup process for accepting UnionPay payments:

For businesses in China

Requirements