DHL Express is a division of the German logistics company Deutsche Post DHL providing international express mail services. Deutsche Post DHL is the world’s largest logistics company operating around the world, particularly in sea and air mail.
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The company responds to most customer complaints in a satisfactory manner.
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
1210 South Pine Island Road
Fourth Floor
Plantation, Florida 33324
https://www.dhl.com/en/express.html
Please check out our expert strategies for resolving a customer complaint before reaching out to an executive at DHL Express.
Primary Contact
Scott Sureddin
CEO North America Supply Chain
1210 South Pine Island Road
Fourth Floor
Plantation, Florida 33324
Scott.Sureddin@dhl.com
Chief Executive
Greg Hewitt
CEO, DHL Express U.S.
1210 South Pine Island Road
Fourth Floor
Plantation, Florida 33324
Greg.Hewitt@dhl.com
You can contact DHL Express customer service by calling (800) 225-5345 or visiting its website and using the contact form.
To speak to DHL customer service, call its hotline at (800) 225-5345 . Follow the prompts to reach a customer service representative.
If you miss your DHL delivery, DHL will leave a notification with instructions on how to arrange for redelivery or pickup. You can also manage your delivery through the DHL website or app.
If you need help with DHL Express, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
This contact was published on August 27, 2016 and updated on July 4, 2024.
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